Strongspoulton.co.uk Privacy & Cookies Policy

At Strongspoulton.co.uk we ensure that your personal data is respected and safeguarded.

Our privacy and cookies policy will explain how and when we collect your personal information and how and why we use it.

Our Policy?

When we collect your information.

We may collect information about you:

• When you contact us by any means (including via our website, over the phone and by email) with queries, complaints etc.
• When you create an account with us on our website.
• When you use your account to buy products from us.
• When you engage with our social media accounts.

What information do we collect?

The information we may collect, use and store includes the following:

• your name
• delivery address, billing address, email address and telephone number(s)
• details of your interactions with us, including interactions through our website, by telephone, email, in person and through social media;
• details of your shopping preferences and personal details (such as purchase history) which help us to recommend items of interest to you;
• your preferences in receiving marketing from us and your communication preferences;

Through other software such as Facebook and Google we may collect data about you such as internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.

Why do we collect your information?

We collect information to:

• Help us fulfil your order
• Use sales data to judge future trends
• Notify you of products we think you may be interested in
• Use technical data and behavioural data to optimise our website to give you a better experience

We will not sell any of your personal data to any third party.

How do you stop marketing information being sent to you?

Please contact us using the contact form and we will remove your details from our database.

Security

Our files and databases are hosted by a certified secure provider to give high levels of security which are constantly updated.

How long do we retain your personal data?

We only keep your data as long as we need it, or until you ask us to remove it.

Cookies

Our website uses "cookies" to ensure you receive the best possible visitor experience. Cookies are small files which are sent by a web server to an individual's computer which are then stored on that computer's hard drive. A cookie contains text, and is like an identification card which can only be translated by the server it originated from.

Cookies cannot tell us information such as your email address, which we can only collect where you tell us, for example if you submit an inquiry to us.



We use cookies for the following reasons


Use technical data and behavioural data to optimise our website to give you a better experience

16 or under

Our website is not intended for children and we do not knowingly collect data relating to children.